Availability is first come, first serve and is updated every Saturday afternoon. We do our best to get availability out as soon as possible, we appreciate your patience.
Orders must be submitted by Monday at 12:00 pm EST. This deadline is critical for us to schedule deliveries in a timely manner and route trucks efficiently.
Email is preferred, no phone orders please.
If you are unable to submit your order by the deadline, please just give us a heads up so we can plan on you.
Please order using this form. It is essential for order entry and accuracy into our system.
If you have any specific requests, multiple orders per week, particular delivery days or times needed, please give us advance notice, we will try to accommodate.
Please indicate all notes or special requests about your order in the “Order Notes” section on the first page, not in the body of the email – it may get missed otherwise.
We do not set aside most pre-orders in advance. It is ideal to wait and place your order until you receive the most current availability.
Minimums: Total Order – 3 racks. Each Product Category – 1 shelf (ex: 3.5 Accent Plants, 12 packs = 1 shelf, so 12 packs is minimum for that category (may be different varieties within the category).
Order changes and add-ons must be kept to a minimum, once an order is “in process” we cannot make changes.
Please order by full shelf quantities, this speeds up the loading process, increases efficiency and your order is completed faster.
Flats and pots ship in pack quantities and are listed as such, order by number of packs, not individual pots.
An item listed with 0 availability is not ready or is in-between crops. Please only order product that is available.
If there are any shortages, we will notify you soon after order entry.
We confirm receipt of every order, if you don’t get a response from us within 24 hours, please contact us.
Please unload the racks promptly after delivery – we will be sending trucks around to pick up empties so we do not run out and become unable to ship!
Racks are for delivering only. Do not hold or use for display, they must be returned when we come to pick them up – which may be prior to your next delivery.
Our drivers’ responsibility is to deliver your order and unload the racks off the truck. Please have ample help on hand to move your product thereafter, our drivers need to stay on time and make other deliveries.
How to Order:
Place your order using this availability form. It is important for order accuracy and importing into our inventory system.
Please fill out the first page, particularly these specifics: Customer Name, Contact & Phone, Order Date and Requested Delivery Day.
Put the quantity you’d like to order in the “Order” column.
The form will automatically tally the total per category as well as how many racks it is.
On the last page of the form, it will automatically add up all the categories and total racks for the entire order.
When finished, save it as: Company Name – Date. Save it to a spot on your computer.